The ‘TIN konnektor k DaData для BPMSoft’ add-on allows to streamline information about counterparties, contacts, addresses and banks using the API of DaData, a popular data streamlining service in Russia. It is useful for sales, marketing, logistics, distribution, scoring and analytics departments. Even incomplete full names will be automatically completed correctly. It also provides automatic detection of client gender to avoid Russian gender forms ‘Уважаемый(ая)’ and ‘Здравствуйте, ИВАНОВ’. The system will verify e-mail addresses and exclude temporary and role-based e-mail addresses. It will also distinguish personal e-mail addresses from corporate ones.

The ‘TIN skripty dialogov dlya BPMSoft’ add-on allows to effectively control client interactions by providing quick access to any script from the communication panel. High-quality dialog scripts help will increase call conversions. Operators will always be confident in their interactions and will easily find answers to any questions using the knowledge base.